WaitTime’s patent-pending crowd-science technology provides real-time information on fan traffic to major entertainment and sports venues. WaitTime gives stadium operations access to information on crowd movement, line length and line attrition, allowing them to proactively respond to the needs of fans where they are. This information results in increased venue efficiency, and creates the optimal fan experience. WaitTime is currently working with some of the most well known venues and major sports teams in the world to help them master crowd science, specifically as it relates to their venue and operations.

Team & Advisors


Zack Klima


As founder, CEO and creator of WaitTime, Zachary Klima leads the company’s global implementation strategy, overseeing partnerships with leading national and multinational organizations. From strategy to integration, he ensures the sophistication and seamless design of WaitTime is realized by each and every organization leveraging the technology. Klima concepted WaitTime in 2013 and was selected out of more than 100 applicants for participation in the rigorous Bizdom startup accelerator founded by Quicken Loan’s renowned executive Dan Gilbert. Previous to WaitTime, Klima was in the field of architecture, design and sales engineering." Under his leadership, WaitTime has forged partnerships with some of the most major sports organizations in the world that are currently using the technology to reduce wait times and create better customer experiences, resulting in increased efficiency for the venues. Klima has a Master of Architecture from the University of Detroit Mercy.

John Mars


John Mars, a global executive and technology leader, spearheads product design and development for WaitTime. He oversees sophisticated technology integrations and has a background working with global technology leaders and companies. With decades of experience, Mars has played a chief role in the development of numerous technologies. As founder of Mars Custom Computers, a company he continues to run today, he played an integral role in the creation of the first color touch screen printer interface controller, which claims 90 percent of the market share in North America and 25 percent of the market share worldwide. Mars is considered one of the foremost experts in imaging in the world.

Doyle Mosher


Doyle Mosher is a leading contractor with extensive knowledge and experience in structural design, building and comprehensive project management. Mosher leads operations for WaitTime and oversees technology integrations from a structural perspective. He has extensive experience working in the startup space as a founder, advisor, and strategist and serves as a mentor at Grand Circus in Detroit. Mosher is also president of the luxury residential building company, Mosher Dolan, and co-founder of the nonprofit Challenge Detroit, dedicated to talent attraction and retention in the great post industrial city.

John Webb

Executive Chairman

John Webb is CEO and Managing Partner of Quantum Reach, a hybrid venture capital and consulting firm assisting small and medium sized companies to achieve growth. In addition, he consults with private equity and venture capital firms focused on healthcare. Webb regularly advises academic institutions to enhance their capabilities for technology transfer and true IP commercialization. As a former Fortune 100 executive, Webb has overseen many P&L units, ranging up to $5 billion in revenue. He has also had entrepreneurial responsibility for growth and incubation of business endeavors in the $25 million to $500 million range. Past companies Webb has consulted with include Aetna, UNUM and Rockwell International (Space Shuttle Program). Webb is a board member of two start-ups and serves as a guest instructor for Pepperdine University’s Micro-Enterprise Program.

Don Foss


Don Foss is the founder and chairman of Credit Acceptance Corporation (NASDAQ: CACC), which provides vehicle loans to consumers regardless of their credit history. When Don started the company in 1972, he was one of the world's largest independent used car dealers. He took the company public in 1992. Credit Acceptance is offered through a nationwide network of automotive dealer-partners, and provides dealer-partners with the opportunity to deliver credit approvals to consumers within 30 seconds.

Dr. Thomas Sterling

Computer Science

With a doctorate in high-energy particle physics from the University of Michigan, Dr. Thomas Sterling is the lead developer of WaitTime’s patented visual imaging software. He has worked on numerous field theory projects in and outside of academia, including work with Nobel Prize winner Dr. Martinus Veltman in computer algebra as well as numerical simulations of field theory at Lawrence Berkeley Laboratory. In addition, he has worked on large database compression and high-speed graphics in civil engineering, architecture and large format printing. He has a patent on the digital rotation of bitmaps.


Pascal Wattiaux


Pascal Wattiaux is the Director of P W Sport Ltd. and an experienced technology executive, entrepreneur and consultant. Prior to launching his own firm, Wattiaux served as the interim Director of Technology at the London Organizing Committee for the Olympic and Paralympic Games and previous to that, director of the Olympic Technology Committee. Wattiaux also served as Senior Vice-President of digital media company, Quokka, where he optimized real-time publishing of live events such as the Americas Cup and the Sydney Olympics on internet, broadband platforms, wireless platforms and interactive TV. Wattiaux has also served as Group CIO at Pinault-Printemps-Redoute, a senior manager at Price Waterhouse and Director for International Operations at Reebok International.

Dennis Mills


Dennis Mills is the founder and Chief Executive of Major Events International (MEI). His experience includes: assessing and leading must-win bids, setting requirements for complex procurement, running prime contracting business and preparations and delivery of major events. Prior to forming MEI, he worked for Thales where he formed and ran the Land Systems business, achieving rapid growth in new markets prior to establishing the Security Systems business in UK with responsibility for major events. His last appointment was the London 2012 Account Director for Atos Origin, the International Olympic Committee World-Wide IT partner having completed training in Beijing in the build up to the 2008 Olympics. Dennis is well connected internationally, having lived for eleven years outside UK, with an extensive network across many countries and industry.

Harry R. Walls


Harry R. Walls is an independent global consultant, the Director Associate of U.S. Major Events International and, in addition to WaitTime, an advisory board member of the startup, SEAT. Walls’ consulting business specializes in a variety of industries including event services and sports management. Prior to launching his own consultancy, Walls was a Manager of Global Business Development for ACT, where he led the global expansion of virtual corporate and sporting events collaborative services. He has significant experience in sales and marketing for existing and emerging companies, including, Spectel-Multilink, where he grew the business from $0 revenue to a buyout of over $40 million by Avaya Communication.

Tod Caflisch


Tod Caflisch is the Chief Technology Officer of the Detroit Red Wings. With vast experience working with some of the top sports organizations in the world, he has previously held the same role for the New Orleans Pelicans, Memphis Grizzlies and the San Antonio Spurs. Caflisch has a unique combination of technical and sports management skills with experience developing and leading high impact teams through vision, passion and establishment of collaborative working relationships.

Andrew Craig


Andrew Craig is founder and CEO of the Craig Company and director of Hook It” (www.hookit.com) the leading provider of sponsor sourcing solutions for action sports athletes. Craig has extensive involvements in the Olympic world. He served as a senior advisor on three winning Olympic bids - Vancouver 2010, London 2012 and Sochi 2014. He served as an advisor to the International Golf Federation on its campaign to become an Olympic Sport and as senior advisor to the International Federation of Wrestling Styles on its highly successful campaign for reinstatement on the Olympic program. He served as Senior Advisor to the European Olympic Committees (EOC) on the successful development of the European Games to be launched in 2015 in Baku, Azerbaijan and now serves a member of the EOC European Games Coordination Commission. Early on in his career, Craig was with ISL Marketing, where he worked on the FIFA World Cup prior to focusing on the successful development of the International Olympic Committee’s global marketing program. In 1994 Craig was appointed Chief Executive Officer of Championship Auto Racing Teams in the USA and executed a successful IPO for the company on the NYSE in 1998. Currently Craig is Permanent Representative in North America for the fast growing FIA World Endurance Championship and is an advisor for the new F1 race to be staged in Baku, Azerbaijan starting in 2016. He is Vice President of the FIA Touring Car Commission and a Member of the FIA Endurance Racing Commission.

Michael Klima