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Reinventing the Convention Center Experience: WaitTime, Intel, TD Synnex, HPE Aruba + Cox HN
- May 5
- 2 min read
Updated: May 6
Convention centers are under more pressure than ever to deliver seamless movement, elevated guest experiences, and measurable ROI. WaitTime makes that possible. With patented AI and a powerhouse partner ecosystem of HPE, TD SYNNEX, and Intel, WaitTime gives operators real‑time visibility into Event Occupancy, Zone Foot Traffic, Concessions, and Restrooms, turning every moment of the event journey into actionable intelligence.
This isn’t just crowd data. It’s a revenue engine.
Maximize ROI with WaitTime:
Analytics as a Service: Monetize foot traffic by reporting total occupancy and engagement rates for key events, attractions, and vendors.
Operations & Services: Document attendance patterns to shape future operations and business strategies.
Allocate Security Staff: Deploy teams dynamically with real‑time flow data across the building.
This is how modern venues unlock efficiency, profitability, and next‑level guest satisfaction.
Entering the Venue: Smarter Foot‑Traffic
Intelligence
WaitTime’s Entry/Exit algorithm tracks foot traffic at hallways, entrances, and ingress/egress points.
Operators gain:
Event Occupancy: Real‑time counts of people entering and exiting halls, supporting complex schedules.
Data for Planning: Insights to help sell future events, match shows to the right halls, and maximize ROI.
Flexibility: Dynamic scheduling across multiple halls.
Live analytics and automated alerts help operators adjust staffing, flow, and communications instantly.
Checking In: Real‑Time Queue Visibility
Mounted overhead, WaitTime’s queue algorithm monitors lines at registration, booths, concessions, restrooms, and more.
It delivers:
Occupancy + Engagement: Monetized foot‑traffic data for key attractions and vendors.
Data‑Driven Layout Decisions: Push notifications to booths and the ability to resell premium locations based on historical flow.
Sponsorship Opportunities: Mobile and digital wayfinding experiences that can be branded and monetized.
Guests see the shortest lines through mobile apps and digital displays, improving satisfaction and reducing congestion.
Featured Areas & Simulations: Predictive Wait Times
The Stanchion algorithm provides:
Estimated Wait Times: Alerts when featured areas are less busy.
Engagement Data: Shareable insights for sponsors and exhibitors.
This helps operators balance crowds and enhance the attendee journey.
Heat Mapping: Understanding Movement at Scale
WaitTime’s massing algorithm creates heat maps of booth traffic, plazas, bars, and featured spaces. Operators gain:
Occupancy + Engagement Metrics: Valuable data for event coordinators and vendors.
Historical Insights: Tools to optimize booth placement and resell high‑value locations.
Real‑time dashboards allow operators to send intelligent push messages and optimize guest flow throughout the venue.
Showcased at IAVM With HPE + Cox
This combined solution was recently presented at the IAVM Conference, where WaitTime joined HPE Aruba and Cox Hospitality Network to showcase real‑time crowd intelligence. Running on HPE compute, Cox connectivity, TD SYNNEX channel acceleration, and Intel edge performance, this integrated ecosystem is transforming venue operations and delivering measurable ROI for convention centers and large venues worldwide.
A Channel‑Powered Solution Built for Scale
Together, WaitTime and its strategic partners deliver:
Enterprise‑grade compute (HPE)
Rock‑solid connectivity and managed services (Cox)
Accelerated deployment and distribution (TD SYNNEX)
High‑performance AI enablement at the edge (Intel)
High performance network connectivity (HPE Aruba)
This ecosystem makes it easier than ever for convention centers to deploy WaitTime and unlock immediate operational impact.
Interested in getting started? Request a demo here.
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