WaitTime CEO on AXIS Connect Podcast: Key Takeaways

Zack Klima, Founder and CEO of WaitTime, joined James Marcella on the AXIS Communications Connect podcast to discuss innovations in crowd management, the role of AI, and the future of WaitTime. Here's a quick recap:

About the Software

WaitTime uses four patented, CPU-based algorithms. Venue-mounted cameras stream RSTP data to on-premise servers, powering real-time insights for operations and guest platforms.

The Algorithms

• Queue: For unstructured queues, unorganized crowds of people

• Stanchion: Structured lines, algorithm developed around the anatomy of a line

• Entry/exit: all around high volume counting

• Massing: High volume density monitoring, heat mapping algorithm

On AI and Privacy

There is often skepticism around AI and privacy, especially when cameras are involved. WaitTime has built its algorithms around pixel-tracking, meaning our AI is fully anonymous, ensuring privacy while delivering precise crowd analytics. Klima emphasizes AI should ethically enhance existing systems—not replace them.

Looking Ahead

Klima shares insights on entrepreneurship and stresses the importance of mass education in scaling responsibly. The future of WaitTime focuses on expanding reach and deeper integration across the channel.

WaitTime is emerging as one of AXIS' innovative partners, showcasing the power of operational intelligence in action.

WaitTime's four patented algorithms

Listen to the full episode here

Interested learning more about WaitTime and the Channel? Let's chat