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WaitTime Chosen for Cisco’s Newly Launched Unified Edge Solutions — Redefining Crowd Intelligence at the Edge

  • karacohen
  • Nov 12
  • 3 min read

Updated: Nov 12


Cisco has officially unveiled its Unified Edge Platform, a next-generation platform designed to bring agentic AI workloads directly to the distributed edge. Bringing real time inferencing and decision making closer to where data is created. And among the select innovators featured in this ecosystem launch is WaitTime — the world global leader in AI-powered crowd and queue management.

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As part of the Compatible for Cisco Compute ISV Ecosystem, WaitTime’s patented computer vision solution is fully integrated and optimized with the new Unified Edge platform, unlocking scalable, real-time crowd analytics for any environment, from sports arenas and retail centers to airports and city districts.


The Power of Unified Edge Meets Patented Crowd Intelligence


WaitTime’s technology delivers real-time insights on crowd flow, density, and queue times, all anonymously and ethically. With CPU-based AI inferencing optimized by Intel, the solution doesn’t require GPUs or massive hardware infrastructure. Instead, it runs efficiently on Cisco’s Unified Edge compute nodes, supporting analytics of up to 20+ concurrent video streams per node and scaling effortlessly across thousands of sites.


This integration brings together Cisco’s distributed edge architecture and WaitTime’s AI crowd intelligence to create a foundation for safer, smarter, and more profitable spaces.


From Retail to Smart Cities — Global Impact


  • Retail & Shopping Centers: Optimize staffing, tenant placement, and shopper flow.

  • Transportation Hubs: Improve passenger throughput and reduce congestion.

  • Smart Cities & Festivals: Enable real-time crowd visibility to enhance safety and optimize public experience.


In every use case, the unified WaitTime + Cisco + Intel approach enables customers to see, understand, and respond — faster, smarter, and with total privacy.


WaitTime patented algorithm in action at artisanal cake shop monitoring guests who are in the queue, guests who have been served, and the time guests spent waiting.

Scaling the World Through the Channel


WaitTime’s expansion has always been powered by a channel-only model, partnering with the world’s leading distributors, integrators, and resellers to deliver scalable AI deployments. With Cisco’s Unified Edge launch, that strategy now accelerates even further.


Through the Cisco ecosystem, partners can seamlessly bundle WaitTime’s AI solution with Unified Edge hardware, bringing turnkey crowd management capabilities to enterprise, retail, venue, and transportation customers worldwide.


As WaitTime Founder & CEO Zack Klima puts it:


“This isn’t just about managing crowds — it’s about creating intelligent environments. With Cisco and Intel, we’re giving our partners the ability to deploy real-time crowd intelligence anywhere on Earth, through a unified edge that scales ethically and efficiently.”


AI Anywhere — The Ethical Edge


WaitTime’s collaboration with Intel is foundational to delivering AI Anywhere. Every deployment model is anonymous, secure, and CPU-optimized by design. Powered by Intel Xeon 6 SoCs and running on Cisco’s Unified Edge’s modular, full-stack architecture enterprises gain the flexibility to support both physical and agentic AI workflows, with the operational simplicity of centralized management and the security and compliance needed to scale. Together with Cisco’s Unified Edge platform, that means smarter data, lower energy usage, and faster time to insight — all without compromising privacy or performance.


This marks a major milestone in WaitTime’s mission to measure the world’s crowds responsibly — powering a future where movement data drives better design, safety, and efficiency across every environment.


Learn more about Cisco’s Unified Edge launch:



For more information about WaitTime’s Unified Edge solution:

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