How WaitTime Stood Out at Cisco Live 2026

WaitTime CIO Elizabeth Henson presenting WaitTime at CDW's Cisco Live booth

At Cisco Live 2026, WaitTime showcased how real-time AI analytics can transform the way organizations understand and manage physical spaces. Featured across key partner experiences, including CDW’s booth and Cisco’s Unified Edge platform, WaitTime demonstrated the power of seamless integration, edge computing, and strategic partnerships with Cisco, Intel, and CDW.

Seamless Integration and Installation Provided by CDW

WaitTime's massing algorithm running on Cisco Unified Edge

At Cisco Live 2026, WaitTime was proud to be featured as part of CDW’s innovation showcase, demonstrating how intelligent video analytics can transform real-world environments. Positioned at CDW’s booth and powered by Cisco Unified Edge, WaitTime delivered a live, real-time example of how AI-driven insights can elevate both operations and customer experience.

CDW played a critical role in bringing this experience to life. Through its extensive integration expertise and services, CDW ensured that WaitTime’s solution was deployed seamlessly within a broader ecosystem of technologies. From infrastructure setup to orchestration across platforms, CDW highlighted how organizations can rapidly operationalize advanced AI solutions without friction.

Learn more about the ISVs featured at CDW’s booth, including WaitTime

WaitTime’s Excellence Accelerated by Intel and Cisco

Cisco: A First-of-Its-Kind ISV Deployment on Unified Edge

WaitTime was one of the first ISV's selected to run on Cisco Unified Edge. This distinction underscores the strength of WaitTime’s platform and its ability to operate seamlessly within next-generation edge environments.

Using a camera installed at CDW’s booth, WaitTime’s massing algorithm analyzed real-time booth traffic, providing continuous insights into crowd density, flow patterns, and engagement levels. Attendees could see live dashboards reflecting how people interacted with the space throughout the event.

This deployment demonstrated more than just analytics—it showcased a fully integrated, end-to-end solution. Cisco’s robust ecosystem provided the foundation, enabling secure, scalable data processing at the edge while integrating effortlessly with WaitTime’s application layer. Together, these technologies:

• Improved situational awareness in real time

• Enabled smarter resource allocation

• Enhanced attendee and guest experiences

• Delivered actionable operational intelligence

The result was a powerful proof point of how edge computing and AI analytics can converge to create smarter environments.

Intel: Powering AI at the Edge

At the hardware level, WaitTime’s application leveraged Intel® Xeon® 6 SoCs within Cisco Unified Edge to deliver high-performance AI video analytics directly where data is generated.

By processing video streams locally at the edge, WaitTime eliminates the need to send large volumes of data to the cloud. This approach:

• Reduces latency for real-time decision-making

• Enhances data privacy and security

• Optimizes bandwidth usage

• Enables scalable deployment across distributed locations

Intel’s processing power ensures that WaitTime’s algorithms can operate efficiently even in high-traffic, high-density environments like Cisco Live, maintaining accuracy and responsiveness at all times.

WaitTime in Action: Customer Success Spotlight – Cincinnati Open

Robert Nichols presenting the Cincinnati Open's transformation project including the implementation of WaitTime among its other partners.

Beyond the live demo environment, Cisco Live also provided a platform to highlight real-world success stories. Robert Nichols shared how the Cincinnati Open underwent a rapid transformation, redesigning its grounds in just 11 months with a clear focus on innovation and fan experience. Central to this transformation was the integration of advanced technologies built on a Cisco-powered foundation.

WaitTime was embedded within this broader Cisco ecosystem, delivering real-time insights into occupancy, crowd movement, and venue utilization. These capabilities enabled operators to:

• Monitor crowd distribution across the grounds

• Identify congestion points before they escalated

• Optimize staffing, concessions, and services

• Improve safety and overall guest satisfaction

By turning data into actionable intelligence, WaitTime helped the Cincinnati Open create a more dynamic, responsive environment—one that adapts in real time to fan behavior.

This success story reinforced the value of combining Cisco’s infrastructure with WaitTime’s analytics: together, they empower venues to move beyond reactive operations and toward truly intelligent, proactive management.

Bringing It All Together

WaitTime’s presence at Cisco Live 2026 demonstrated the power of collaboration across the technology ecosystem. With CDW enabling seamless deployment, Cisco providing the edge infrastructure, and Intel delivering the compute performance, WaitTime showcased how AI-driven insights can be brought to life in real-world environments.

From live booth analytics to proven success in large-scale venues like the Cincinnati Open, WaitTime continues to lead the way in helping organizations better understand and optimize the flow of people, transforming spaces into smarter, more efficient, and more engaging experiences.

Interested in learning more about WaitTime? Request a demo here.